Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Active Family Challenge (Bristol City Council

The project context The Active Family Challenge was set up to encourage children away from the TV and computer and increase their physical activity levels. It was also designed to provide research for Bristol City Council into gaps in services. It aimed to find out whether focusing on the whole family would increase activity.

Archive staff enable home working: Gloucestershire County Council and Gloucester City Council

Archive staff in Gloucestershire worked quickly, using their specialist professional archive skills to set up a system which enabled the scanning and sending of physical post to staff working from home.

Art UK public sculpture digitisation programme

Art UK’s unprecedented photography and digitisation project has resulted in the UK’s collection of over 14,000 public sculptures and monuments being freely available to view and search online for the first time ever.

View allCulture articles

Case study 2: Metropolitan Borough Council

Interview with Adrian Watson - former Chief Environmental Health and Licensing Officer, currently on secondment to a joint post between Environmental Health [within Planning and Regulation services] and the council's Performance and Development service.

Derbyshire County Council: Funding and promoting access to affordable credit

In 2020, support was agreed from Derbyshire County Council's public health budget to promote access to affordable lending through the provision of a dedicated Service Development Officer and funding targeted at promoting affordable lending.

Digital Discharge to Assess

The aims of the SCDIA Digital Discharge to Assess project were to develop a cloud-based case management system that did not depend on a single IT partner or supplier; allow users (with appropriate permissions) to capture, update, track, and report on data about a person’s journey through the Discharge to Assess process; create a ‘single version of the truth’, with a raft of associated patient benefits and service efficiencies.

View allAdult social care articles

Dorset Local Resilience Forum

When a major incident occurs, for example a flood or a terrorist attack, a range of public and private sector organisations in the location affected, must work together in order to protect human life, support the continuity of everyday activity, restore disrupted services and uphold the rule of law.

View all Digitalisation articles

Dundee Council: Mitigating climate change risk

In March 2018, Dundee City Council signed the Global Covenant of Mayors for Climate and Energy, committing the Dundee Partnership to develop a Climate Action Plan within two years to reduce city-wide carbon emissions by 40% by 2030.

Durham County Council: Sessional Employment Programme

Durham County Council delivers a cross-county programme called DurhamWorks which supports unemployed 16-24 year olds to progress into employment, education or training (EET). To date, DurhamWorks has supported 8750 young people with 78 per cent progressing into EET or gaining a qualification. This provides the framework within which the Sessional Employment Programme (SEP) sits.

View allEmployment and skills articles

Exeter City Council Digital Housing Case Study

This project has enabled a successful channel shift to deliver a flexible service 24/7/365. This delivers a more convenient option to alleviate traffic away from traditional housing options services. The model offers one main consolidated referral route giving customers an efficient and effective way to engage with their local authority.

View all Efficiency and income generation articles