Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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North East Combined Authority: putting strong governance in place

Bringing together seven local authorities, one local enterprise partnership and a number of delivery organisations under the umbrella of a single combined authority throws up many challenges. Find out how the Combined Authority overcame these issues to put strong governance in place.

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Powys County Council – Leading through engagement

When employees said that a lack of management visibility, accessibility and appraisal inconsistency was hindering effective internal communications and employee engagement, Powys County Council decided to tackle the issue head on, winning a CIPR award for best public sector campaign in the process.

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Reopening & revitalising Selby: a town centre checklist

In summer 2020, Selby District Council faced the challenge of combining the immediate requirements for reopening Selby town centre as part of COVID 19 recovery planning, with delivering existing long-term priorities for revitalisation.

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Sheffield City Region: attracting the ‘right kind’ of interest in regional training and skills development support

Sheffield City Region attracted over 100 businesses and 1,000 employees to apply for skills funding with a direct, explicit link to business growth.

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South Gloucestershire Council: Co-developing a Carbon Communication Toolkit

This project aimed to provide scientific advice and support as well as building capability within South Gloucestershire Council to identify pathways to local climate targets and support the delivery of the South Gloucestershire local Climate Action Plan, which is now at its second year of delivery.

South Yorkshire Fire and Rescue Service – Improving employee wellbeing through internal communication

With health and fitness a priority for all firefighters, South Yorkshire Fire and Rescue service wanted to find a way to support their employees to live healthier lives. Corporate communications manager Alex Mills explains how they achieved their objective.

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Think Luton - attracting investment through effective place branding

With ambitions to attract more than £1.5billion of investment into the town, Luton Borough Council knew they needed to develop a powerful place brand that people would want to buy into.

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West Midlands Combined Authority: establishing a new brand

With communications vital for the success of the Authority the seven members are working hard to get their messages in order and identity developed.

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West Sussex County Council – Communicating with ‘one voice’

When a new chief executive arrived at West Sussex County Council he brought with him a passion for refocusing the council’s internal communications activities. Communications account manager Helen Card explains how they worked together to achieve his ambitions for the organisation.

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West Yorkshire Combined Authority: effective employee engagement to drive improved internal communications

Gauging sentiment and implementing ideas suggested by staff at the West Yorkshire Combined Authority is proving to be an effective way of driving change and improving how the organisation works.

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