Case studies

Faced with the challenge of engaging employees in a new vision, Wigan Council quite literally took their staff on a journey.

Gauging sentiment and implementing ideas suggested by staff at the West Yorkshire Combined Authority is proving to be an effective way of driving change and improving how the organisation works.

When a new chief executive arrived at West Sussex County Council he brought with him a passion for refocusing the council’s internal communications activities. Communications account manager Helen Card explains how they worked together to achieve his ambitions for the organisation.

With communications vital for the success of the Authority the seven members are working hard to get their messages in order and identity developed.

With ambitions to attract more than £1.5billion of investment into the town, Luton Borough Council knew they needed to develop a powerful place brand that people would want to buy into.

With health and fitness a priority for all firefighters, South Yorkshire Fire and Rescue service wanted to find a way to support their employees to live healthier lives. Corporate communications manager Alex Mills explains how they achieved their objective.

Sheffield City Region attracted over 100 businesses and 1,000 employees to apply for skills funding with a direct, explicit link to business growth.

When employees said that a lack of management visibility, accessibility and appraisal inconsistency was hindering effective internal communications and employee engagement, Powys County Council decided to tackle the issue head on, winning a CIPR award for best public sector campaign in the process.

Bringing together seven local authorities, one local enterprise partnership and a number of delivery organisations under the umbrella of a single combined authority throws up many challenges. Find out how the Combined Authority overcame these issues to put strong governance in place.

Wirral Metropolitan Borough Council - one of the six authority members of Liverpool City Region Combined Authority - has kept devolution high on the agenda, updating staff through regular communications from the chief executive.