Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Performance management at Cheshire West and Chester Council

This case study describes how Cheshire West and Chester Council developed a revised performance management framework (PMF) alongside its new council plan.

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Devon County Council - Access to means: Devon Bridges

Using engineering and designing infrastructure as way to prevent suicide. This case study was done jointly with the National Suicide Prevention Alliance and forms part of our suicide prevention resource.

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Liverpool City Council and Merseyside Fire and Rescue Service

Liverpool City Council and Merseyside Fire and Rescue Service (MFRS) have an informal structure for joint working on fire risk to high-rise residential buildings, based on effective communication and information sharing. Liverpool has over 200 blocks over 18 metres high, including purpose-built student and private residential blocks.

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Blackpool: Diversion using youth-led sports activities

Following the relaxation of lockdown restrictions in 2020, there was an increase in antisocial behaviour. The police were seeking criminal behaviour orders against five children.   With summer holidays approaching, the Youth Justice Service (YJS) wanted to put a rapid response in place to prevent further escalation and to address the community’s concerns.

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Burnley Borough Council: Improving Burnley’s Digital Connectivity

As part of the LGA’s Economic Growth Advisers programme Kada Research were commissioned to assess Burnley’s current digital connectivity and what networks, skills and technologies might best support digital growth across the borough. It involved a desk-based review, insights from elsewhere and a business telephone survey with 109 local firms. It culminated in a five-point digital action plan that, when implemented, would place Burnley well to exploit new digital opportunities.

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Safer Cyber – Tackling online harms in Durham

Faced with an increase in online crime and harm across a range of themes including extremism, the Safe Durham Partnership chose to adopt ‘Tackling and Preventing Cyber Enabled Crime’ as one of their six partnership priorities.

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Tackling Violence against Women and Girls

The Lambeth Made Safer VAWG Strategy 2021-27 has been developed by experts by experience, residents and those working with victims and survivors of all forms of VAWG.

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Reducing littering in the New Forest – a behavioural insights project

New Forest District Council commissioned social research agency Social Engine to work with them to develop a new approach to tackle littering in the New Forest. By displaying novel communications on advertising trailers at three sites, and dispensing rubbish bags, the intervention reduced litter by 10.8 tonnes (29 per cent) in one month and saved an estimated £10,000 in waste collection costs.

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Warrington: Working side-by-side with public health

At Warrington Borough Council a joint environmental and public health team was quickly set up to help businesses to adopt COVID-19 secure working practices and to deal with any outbreaks.   

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Rushmoor: 'We looked after our unsung heroes - our food businesses'

The environmental health team at Rushmoor Borough Council made it their priority to support local shop owners and kept them up to date with the ever changing guidance and went the extra mile to deliver lateral flow tests.

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