Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Exploring a Best in Class Offer through Cross-Boundary Service Redesign: Broadland District and South Norfolk Councils

Broadland District and South Norfolk Councils sought support from the LGA’s Housing Advisor Programme to develop a pioneering, shared service model for the single officer team who have been delivering the Housing and Homelessness service from January 2020.

Facilitating the next generation of mobile connectivity

Harrow Council has created a procurement framework to help public bodies host the new small cell mobile infrastructure needed for the next generation of digital connectivity.

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Family-led support: bespoke, family-run provision

Funded through Oxfordshire County Council via direct payments, this bespoke, family-run provision is for a young man who was neglected, restrained, over medicated, and abused as an inpatient in various assessment and treatment units (ATUs). This case study forms part of the What Good Looks Like report on people with a learning disability and autistic people.

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Financial impact of COVID-19 on parks 2020-21 - case study key findings

During the COVID-19 pandemic, parks proved their status as lifelines for local communities. The loss of external income due to the closure of income generating facilities in parks and the loss of in kind volunteer contributions have left parks services in a vulnerable state.

Financial impact of COVID-19 on parks and green spaces - Nottingham City Council

The COVID-19 pandemic has had a major impact on the parks service at Nottingham City Council.

Financial impact of COVID-19 on parks and green spaces - Walsall Metropolitan Borough Council

The COVID-19 pandemic has had a wide-ranging impact on the parks service at Walsall.

Government and NHS integration in Richmond upon Thames

London Borough of Richmond upon Thames and the CCG are moving jointly towards an integrated outcomes-based adult community health and social care service. This aspiration now also includes mental health services and early thinking has started for children’s services

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Greater Manchester Combined Authority, Stockport Council and Trafford Council: A city region response to the cost of living

Greater Manchester Combined Authority (GMCA) has been seeking to add value to the work of its 10 member councils by leading a whole system response to the cost of living pressures. This includes data gathering, sharing information, and practical advice for particular groups of residents..

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Hackney: A place for everyone campaign

With Hackney experiencing unprecedented change over the past decade, the council had to make sure that its corporate narrative reflected the realities of its communities.

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Health visiting: Royal Borough of Windsor and Maidenhead

This case study forms part of a children's public health transfer resource. On 1 August 2017, the council transferred all of its children’s services to a community interest company owned by the council and two other local authorities.