Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Mid and South Essex: Weekly telephone calls for people newly diagnosed with depression

Mid and South Essex residents who are newly diagnosed with depression can be referred to a ‘Wellbeing Calls’ service which provides additional support in the first few weeks after diagnosis. Delivered by two local voluntary sector partners, the service supported almost 700 people in the year 2022/23.

View allMental health articles

Mobility as a service – TfWM

Transport for West Midlands are working with a technology provider to investigate ways they can make travelling across the regime in different types of transport a seamless experience.

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Newcastle City Council: a working city; tackling inequalities; decent neighbourhoods

Newcastle operates a Health in All Policies (HiAP) approach in which health and wellbeing is embedded across the council.

View allPublic health articles

NHS Health Checks: Leicester

Leicester City Council has a good track record of delivering NHS Health Checks. The public health team take every opportunity to publicise them to local communities. They are currently exploring how digital technology could complement the existing offer.

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North Tyneside Council: creating youth-friendly services

North Tyneside has seen a significant reduction in the teenage pregnancy rate of 74 per cent since 1998. At the heart of North Tyneside Council’s success has been its partnership working which has allowed it to make great strides in creating youth-friendly services.

View allChildren and young people articles

Northampton Leisure Trust

In 2010 Northampton Borough Council carried out a business review of leisure services to ascertain the best way forward for the town.

Northumberland County Council's retrofit action plan checklist

Northumberland County Council have drafted a retrofit action plan based on their learnings from the LGA Local Retrofit Action Planning (LRAP) training programme.

Open data: Leeds Data Mill

A look at how the Leeds Data Mill (LDM) has developed and how it links to and supports the strategic development of the council in terms of using data to address the challenges and issues the city is facing.

View all Data and transparency articles

Open data: Norfolk County Council enhanced data spend

Norfolk County Council (NCC) is creating new insights in its procurement by redesigning how it publishes procurement and contracting data using an accessible interactive dashboard.

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Open data: North Somerset customer information portal and historic tourism data

Tourism is an increasingly important contributor to North Somerset's economy and this case study highlights how open data is enhancing the visitor experience to the area.

View all Data and transparency articles