Case studies

As with other local authorities, central grant funding has been drastically reduced and as such, strategies and activities need to be implemented to ensure Copeland Borough Council (CBC) is financially self- sufficient by 2021. This case study forms part of our productivity experts resource.

The council needed to save approximately £200,000 across its leisure service in the 2019/20 financial year and also generate approximately £50,000 of income to offset reduction in funding from the government which would have provided support to maintain service levels. This case study forms as part of our productivity experts resources.

The East Riding of Yorkshire Council’s culture and customer service was looking for skills, capacity and expertise to review commercial operations, including income, pricing and marketing of a range of leisure and tourism services offered in the East Riding, with a focus on leisure, coastal and foreshores. The aim was to provide capacity in developing pricing and marketing strategies and to identify new income generating opportunities.

The programme provided a productivity expert to support Mendip District Council in enhancing its approach to commercialising service delivery and building capacity and resilience for the future. 

Carlisle City Council recruited a productivity expert with experience in the museum, heritage and cultural sector, to advise on the financial resilience of the Tullie House Museum; reduce its dependence on direct grant funding from Carlisle City Council; and identify a sustainable future funding level which reflected the operating demands of the museum and the council’s ongoing budget pressures. (This case study forms part of our productivity experts resource.)

The primary aim was to create a strategy that would enable Epsom and Ewell Borough Council to have an improved approach to commercialism in services it currently provides This case study forms part of our productivity experts resource.

As part of our transformational plans we wanted to ensure that we developed a corporate approach to procurement, contract management and rationalisation of ICT systems.

Cornwall Councils’ Public Protection Service has developed and implemented an award winning sustainable regulatory operating model, providing discretionary business support products and services. This case study forms part of our productivity experts resource.

In response to a budget challenge that requires the Economic Regeneration (ER) service to become budget neutral to the authority, officers have worked with external consultants to identify options to commence and deliver commercial services. This case study forms part of our productivity experts resource.

In 2018, South Kesteven District Council began an ambitious programme of transformation and modernisation. This case study forms part of our productivity experts resource.