Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Income Generation and Enterprise Plan - Epsom and Ewell Borough Council

The primary aim was to create a strategy that would enable Epsom and Ewell Borough Council to have an improved approach to commercialism in services it currently provides This case study forms part of our productivity experts resource.

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Introducing a sustainable commercial approach to transformation

Lichfield District Council faced significant financial and services challenges and decided to address these through the creation of an innovative transformation programme with a commercial core. Using a variety of specialist advisors, the programme introduced a range of solutions to; increase income, optimise investment, innovate to reduce costs and improve the customer experience. This case study forms part of our productivity experts resource.

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LGA Productivity Expert programme in Harrow

The programme helped Harrow through a learning curve around commercial property investment that would have taken much longer without the LGA Productivity Experts Programme.

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Maximising a Council’s soft assets in a leisure context

A project which commenced over three years ago with initial support from the LGA’s Productivity Experts Programme and phase one will launch in June 2019.

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North Lincolnshire Council - Reviewing Household & Trade Waste Collection

A comprehensive efficiency review of waste services in North Lincolnshire.

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Options review for increased trading capacity

Bromsgrove DC and Redditch BC received a grant from the LGA under the LGA Productivity Experts Programme. The Councils commissioned an LGA recommended expert to provide an options appraisal into how the councils can fulfil their strategic aim of generating more income. This case study forms part of our productivity experts resource.

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Our Digital Council

Newcastle-under-Lyme Borough Council used the grant funding from the LGA to bridge a skills gap in our digital project. This case study forms part of our productivity experts resource.

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Pendle Borough Council: A review of Pendle Leisure Trust

Following a change in organisational structure and political leadership, the council commissioned a corporate peer challenge from the LGA which was completed in November 2015.

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Pendle’s new commissioning and procurement strategy

Pendle Borough Council is a Lancashire District Council that has seen a 54 per cent reduction in its core revenue funding between the periods of 2010 to 2017.

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Planning and enforcement productivity

The assignment was to review the planning (development management) and enforcement service, advise on best practice, the potential for productivity gains and any other improvements that could be made to realise efficiency gains – in order that these could be embedded within any new managerial approach or operational structure adopted within the service. 

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