Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Procurement and contract management support

As with other local authorities, central grant funding has been drastically reduced and as such, strategies and activities need to be implemented to ensure Copeland Borough Council (CBC) is financially self- sufficient by 2021. This case study forms part of our productivity experts resource.

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Procurement at South Kesteven District Council

In 2018, South Kesteven District Council began an ambitious programme of transformation and modernisation. This case study forms part of our productivity experts resource.

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Regulator hub potential

As part of a transformation project, the council set about exploring ways in which it could operate regulatory activity more effectively and efficiently. This case study forms part of the productivity experts resource.

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Review of leisure provision at Boston Borough Council

The council needed to save approximately £200,000 across its leisure service in the 2019/20 financial year and also generate approximately £50,000 of income to offset reduction in funding from the government which would have provided support to maintain service levels. This case study forms as part of our productivity experts resources.

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Review of placements team

The Productivity Experts Programme grant funding supported the redesigning of the commissioning of our placement function for Children’s Services and considering future integration with the Adult’s services; as well as developing effective performance management processes and systems, and a quality assurance framework.

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Risks and value of the care home market

Torbay Council wishes to influence the size and shape of its residential care home market for older people, desiring an expansion of alternatives to residential care in the future. The remaining care homes will provide more specialist services for people with complex needs and dementia. The project developed a multidimensional analysis to provide a view about the quality and viability of providers required in the future, to inform a market strategy for Torbay. This case study forms part of our productivity experts resource.

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Rother District Council – using behavioural insights to reduce demand

Rother District Council (RDC) wished to increase the take-up of payment by annual direct debit for the garden waste collection in order to reduce processing and chasing costs. This was specifically to reduce the number of cheques being received, as is the most costly method of payment for the council. This case study forms part of our productivity experts resource.

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South Tyneside Council: Review of children’s services in the Borough

In October 2018, South Tyneside Council participated in the Productivity Expert Programme to review their directly provided childcare service. This report outlines the project and considers the conclusions of the final report and identifies the way forward. This case study forms part of our productivity experts resource.

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Sustainable Regulatory Model - Cornwall Council

Cornwall Councils’ Public Protection Service has developed and implemented an award winning sustainable regulatory operating model, providing discretionary business support products and services. This case study forms part of our productivity experts resource.

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System harmonisation and effective contract management - South Staffordshire Council

As part of our transformational plans we wanted to ensure that we developed a corporate approach to procurement, contract management and rationalisation of ICT systems.

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