Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Fees and charges review: community protection, transport and environment

An LGA commercial expert was commissioned to carry out a review of potential opportunities for either introducing or increasing charges for discretionary service provision in Surrey County Council's Highways, Transport and Environment (HTE) directorate.

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Great Yarmouth – modernising the joint venture model

Great Yarmouth has sought to reinvigorate and modernise its long-standing joint venture with Norse.  The joint venture was established in 2003 and delivers all the council’s environmental / ‘clean and green’ services including waste collection, street cleansing and grounds maintenance. 

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Grow North Devon

North Devon is a primarily rural area, peripheral in geography and with an ageing population. The council recognises that a more ambitious and interlinked approach to growth is required to sustain North Devon into the future. This project looked to develop and pursue North Devon Council’s corporate objective to grow North Devon, as part of our Productivity Experts programme.

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Horsham District Council: Community Link income generation potential

Having secured the LGA Productivity Experts programme funding the council commissioned a review of the Community Link Service. This case study forms part of our productivity experts resource.

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Implementing an external funding strategy

Led by a bid writing expert, this project reviewed Warwick District Council's approach to how it identifies and applies for external funding. This case study forms part of our productivity experts resource.

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Income Generation and Enterprise Plan - Epsom and Ewell Borough Council

The primary aim was to create a strategy that would enable Epsom and Ewell Borough Council to have an improved approach to commercialism in services it currently provides This case study forms part of our productivity experts resource.

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Introducing a sustainable commercial approach to transformation

Lichfield District Council faced significant financial and services challenges and decided to address these through the creation of an innovative transformation programme with a commercial core. Using a variety of specialist advisors, the programme introduced a range of solutions to; increase income, optimise investment, innovate to reduce costs and improve the customer experience. This case study forms part of our productivity experts resource.

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LGA Productivity Expert programme in Harrow

The programme helped Harrow through a learning curve around commercial property investment that would have taken much longer without the LGA Productivity Experts Programme.

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Maximising a Council’s soft assets in a leisure context

A project which commenced over three years ago with initial support from the LGA’s Productivity Experts Programme and phase one will launch in June 2019.

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North Lincolnshire Council - Reviewing Household & Trade Waste Collection

A comprehensive efficiency review of waste services in North Lincolnshire.

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