Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Borders Technology Enhanced Care Hub  

Borders College is a further education institution in the Scottish Borders, Scotland. It offers a wide range of courses, from an introductory level through to advanced courses at Higher National level. It also provides a large number of industry-based training courses for businesses throughout Scotland.  

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Education Partnership North East: A provider's perspective on T Levels

Education Partnership North East provide a range of T Levels and have successfully worked with Sunderland Council and local businesses to produce successful outcomes.

Accelerating retrofit for a carbon neutral future

In Greater Manchester, we have set a challenging target of a carbon neutral city-region no later than 2038. Urgent action is needed to put us on a pathway towards achieving this goal which must include tackling the residential component of carbon emissions.

The Greater Manchester Regulatory Centre of Excellence

The Greater Manchester Regulatory Centre of Excellence has created a unique partnership offering regulatory support and advice to businesses, mainly through the provision of primary authority partnerships. However, the partnership had always wanted to offer more for businesses both to ensure greater compliance and generate additional income for the local authorities and fire service. This case study forms part of the productivity experts resource.

View all Efficiency and income generation articles

Encouraging channel shift through digital take up

Allerdale Borough Council is a small borough council with big ambitions. What we do, we do well but we need to do it more effectively and at a lower cost.

View allDigital connectivity articles

Cornwall Council: creating Digital Cornwall

In December 2017 Cornwall Council underwent a corporate peer challenge which called for the organisation to embark on a ‘digital revolution’ to transform service delivery to customers.

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View all Efficiency and income generation articles

Grow North Devon

North Devon is a primarily rural area, peripheral in geography and with an ageing population. The council recognises that a more ambitious and interlinked approach to growth is required to sustain North Devon into the future. This project looked to develop and pursue North Devon Council’s corporate objective to grow North Devon, as part of our Productivity Experts programme.

View all Efficiency and income generation articles

Regulator hub potential

As part of a transformation project, the council set about exploring ways in which it could operate regulatory activity more effectively and efficiently. This case study forms part of the productivity experts resource.

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Review of placements team

The Productivity Experts Programme grant funding supported the redesigning of the commissioning of our placement function for Children’s Services and considering future integration with the Adult’s services; as well as developing effective performance management processes and systems, and a quality assurance framework.

View all Efficiency and income generation articles