Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Hackney early interaction project

The Hackney Early Interaction Project is a pilot project which has gathered and applied learning on how local services can best facilitate children’s early language development. The project has taken a deep dive in to one neighbourhood in the London Borough of Hackney, by mapping and building on the strengths of current local systems to enhance the universal and early language offer in the community. The Hackney Early Interaction project has been funded through the North-East London Integrated Commissioning Board (NEL ICB) Place Based Partnership from September 2022-March 2024.

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Luton Borough Council: A fresh approach to contingent recruitment

When the contract to supply temporary staff came up for renewal, Luton Borough Council reviewed the existing approach against three priorities – ability to: generate additional savings, reinvest savings in council services, and to strengthen the permanent workforce.

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City of York Council: Early Talk for York

City of York Council introduced a strategy in 2019 to improve outcomes for disadvantaged children with a focus on speech, language and communication. The Early Talk for York approach aims to improve outcomes for communication and language skills for children aged birth – five.

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Whitechapel Development Programme

The life sciences development in Whitechapel will become a core part of the UK-wide life sciences industrial strategy, aiming to accelerate innovation and adoption of new healthcare products and services, providing substantial new economic, employment and training opportunities for local communities in Tower Hamlets. The One Public Estate partnership has enabled these benefits to be identified and quantified to support the case for the life sciences cluster to become a key driver of regeneration in East London.

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Shropshire, Telford & Wrekin: Bereavement support for people affected by suicide

Through the local authority public health teams in Shropshire and Telford & Wrekin, a proportion of the NHS England suicide prevention funding was allocated to develop a suicide bereavement service. This provides emotional and practical support to people affected by a suicide, possible suicide or sudden and unexplained death.

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Suffolk County Council: Communications response to CQC pilot

A dedicated Adult Social Care project team was created to manage Suffolk County Council's involvement in the Care Quality Commission (CQC) pilot, and communications was a key part of the project from the very beginning.

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Suffolk’s communications response to CQC pilot

Matt Woor was Suffolk County Council’s Communications Lead for Adult Social Care when they volunteered to be part of the Care Quality Commission (CQC) pilot.

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Strategic recruitment: Dorset Council’s innovative approach to increasing recruitment reach and effectiveness

Dorset Council has begun a transformation of our recruitment. Our aim was to improve candidate connections, foster inclusivity, embrace technology and use data-driven decision making. This innovative approach has proven to enhance recruitment effectiveness, with measurable results, offering valuable and transferable insights for other local authorities.

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In Control: set up by recipients of health and social care

In Control aims to support to help people live an ordinary life and will not support any action that results in institutional living and to advance the education of the public; and seeks to ensure that people are included and that their human rights are upheld. This case study forms part of the What Good Looks Like report on people with a learning disability and autistic people.

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Lives Through Friends practice: assisting people who need social care support to self-direct

This case study forms part of the What Good Looks Like report on people with a learning disability and autistic people. This co-produced report was commissioned from the Building the Right Support Advisory Group, as part of the wider action plan developed by the Building the Right Support Delivery Board. It has been supported by Partners in Care and Health.

View allAdult social care articles