Case studies

Tasked with communicating to a dispersed and largely ‘on call’ workforce, Hampshire Fire and Rescue Service had to find a way to get their messages across quickly and effectively.

Explore is a mutual organisation which runs library services on behalf of the City of York Council.

With health and fitness a priority for all firefighters, South Yorkshire Fire and Rescue service wanted to find a way to support their employees to live healthier lives. Corporate communications manager Alex Mills explains how they achieved their objective.

In January 2015, Redcar and Cleveland Borough Council went out to tender for the school nursing service and didn't receive any bidders. Between January and March, they did an options paper and Cabinet decided in March 2015 to transfer the service in-house and propose that they should subsequently explore also bringing health visiting in-house.

Bristol Plays Music, the city’s music education hub, is developing a range of opportunities for young people with special educational needs and disabilities.

With ambitions to attract more than £1.5billion of investment into the town, Luton Borough Council knew they needed to develop a powerful place brand that people would want to buy into.

How can local authorities work together better to improve children’s outcomes and create a more innovative, responsive, and sustainable system for delivery?

The Royal Borough’s ambition, and challenge, is to continue to deliver effective and sustainable adult social care services, which meet residents’ needs, against a backdrop of diminishing financial resources.

For private sector communications agency Long Run Works, an engaging story isn’t just an important outcome, it’s also key to the process of actually writing your corporate narrative.

West Berkshire achieved rapid improvement in its children’s services leading to a turnaround from an inadequate inspection result in March 2015 to an overall good result in May 2017. One of the contributory factors was a Staff College Leadership Development Programme which was commissioned in consultation with the council by the Local Government Association in 2015.