Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Archive staff enable home working: Gloucestershire County Council and Gloucester City Council

Archive staff in Gloucestershire worked quickly, using their specialist professional archive skills to set up a system which enabled the scanning and sending of physical post to staff working from home.

Parks responding to a crisis - Rugby Borough Council

While parks and open spaces became a place of refuge and respite for the general public during lockdown, parks staff at Rugby were focused on supporting the delivery of essential services.

The Old Courts Arts Centre: Food parcels and welfare calls; A safety net for the people of Wigan

The Old Courts Arts Centre is a six year old multi-arts organisation based in Wigan. They initially had no concept of the impact the pandemic would have on The Old Courts. When the pandemic hit, they needed to find a way to stay connected to the local community.

Windrush generations festival | Hackney Council

Hackney Council’s Windrush Generations programme has transformed the Council’s engagement with elders, and others, from our African-Caribbean communities. The programme directly engaged 3000 Windrush elders and their descendants across 25 activities.

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Creating resilient place making through culture and heritage in Kirklees

Culturally, change has been driven by the textile industry, which has given rise to a diverse range of communities and music, an innovative reputation and a strong global brand. Kirklees is a real example of a place where business drives cultural activity.

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Music making and community wellbeing - Bromley, Bexley and Lewisham

ArtsTrain is a creative music programme run by leading social enterprise Mytime Active since 2008. The programme supports thousands of children and young people within communities across the London Boroughs of Bromley, Bexley and Lewisham, targeting those who are not engaged in arts and culture and face challenging circumstances.

Erimus, boosting community cohesion, Middlesbrough

An example of how a large- scale community dance project achieved transformational social and cultural outcomes and won national awards for its contribution to community cohesion.

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Blackpool: supplying skills for the local visitor economy

Well known for its attractions such as the Pleasure Beach, trams, the Tower and illuminations, Blackpool attracts 18 million visitors per year and generates £1.5 billion in visitor spend. Following a decline in its visitor numbers, the town began to reverse its fortunes from 2014 onwards through a sustained programme of investment.

Brighton and Hove: supplying skills for the local visitor economy

The visitor economy is a key component of the economy of Brighton and Hove and continues to be an important driver. The sector supports around 1 in 5 jobs in the city and generates visitor expenditure of around £886 million.

Cambridge: supplying skills for the local visitor economy

Cambridge has a strong international profile aided by easy access from London. Its tourism and hospitality sectors have been growing strongly in recent years with visitors having increased by 50 per cent since 2013.