Case studies

Derbyshire County Council and consultancy The Behaviouralist applied behavioural insights to improving the referral process between the Derbyshire Discretionary Fund (DDF) and support services.

The Behavioural Insights Team worked with Knowsley Metropolitan Borough Council (KMBC) to increase the number of people that take up council-provided Assistive Technology (AT) locally.

In January 2022, the uptake rate of the Healthy Start scheme in Hounslow was 49 per cent After implementing a series of awareness raising and educational interventions, the uptake was 57% in January 2023. Following another year of more targeted promotion of the scheme, the uptake was 71 per cent in 2024.

The IAM form, a patient held record that can be changed, added to and enhanced as needs change, is an opportunity for patients to consider their own strengths, resources as well as their health and social care needs. This example of how local areas are working to implement overall system change forms part of our care and health improvement digital and information resource.

The district councils have put significant resource into supporting businesses in their market towns through the development of, and investment in, a virtual high street digital platform.

Birmingham City Council is the single largest developer of new homes in the city, accounting for nearly a third of all new development.

Stoke-on-Trent City Council is an ambitious local authority, with a housing policy focused on maximising use of the HRA and council assets to support existing communities and as a tool to lever in matching support from Government, the third sector and private developers.

Stroud District Council has a proactive enabling approach to tackle the housing issues in a growing and attractive rural district made up of many villages and small towns.

Sutton is an outer London council that has retained its stock, delivering management via its Sutton Housing Partnership arms-length management organisation (ALMO).

In 2011, Camden Council developed its community investment programme (CIP) to support the delivery of funds to improve existing housing stock, invest in schools and community centres and build new housing (both new council housing and housing for sale).