Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Merton Health and Wellbeing Board

Merton is part of South West London Health and Care Partnership, which has a commitment to delegate to borough level to ensure local accountability and delivery based on consistency, not uniformity. The partnership published draft health and care plans in March 2019.

Merton: helping young parents access children's centres

The London Borough of Merton has encouraged its Family Nurse Partnership and health visiting service to work closely with local children’s centres. It has seen the number of young parents using the centres rapidly increase. This case study is an example of the work that councils are doing to support young parents.

View allChildren and young people articles

MH:2K: engaging young people in conversations about mental health

Oldham Council was the first area in the country to pilot MH:2K, a powerful new model for engaging young people in conversations about mental health in their local area. 

View allChildren and young people articles

Mid and South Essex: Weekly telephone calls for people newly diagnosed with depression

Mid and South Essex residents who are newly diagnosed with depression can be referred to a ‘Wellbeing Calls’ service which provides additional support in the first few weeks after diagnosis. Delivered by two local voluntary sector partners, the service supported almost 700 people in the year 2022/23.

View allMental health articles

Middlesbrough Council: E-scooter trial

Middlesbrough Council was the first area in the UK to allow a trial to enable the use of private rented E-scooters on its Highway, following changes in legislation.

Middlesbrough: making it easier for people to access services and activities

A Big Lottery funded programme aimed at tackling social isolation has been running in Middlesbrough for the past seven years. It has helped to fund a range of different activities across the borough for the over 50s. To help people access these activities, extra support has been put in place to make it easier for people to get out-and-about by working with public transport providers and businesses to create an age-friendly environment.

View allMental health articles

Middlesbrough: one-stop wellbeing clinic in shopping centre

The Dundas Shopping Centre in the heart of Middlesbrough town centre is the Live Well Centre, a one-stop shop for healthy living run by the council’s public health team.

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Milton Keynes Council Digital Housing Case Study

This project has had to pivot products from one back office system to a new overhauled alternative. This refocused approach provided the team with a solid foundation of experience and resource that will now be embedded in the change programme of the housing IT system. The department will now benefit from the work carried out by the team as the housing system innovates over the upcoming year.

View all Efficiency and income generation articles

Milton Keynes Council: Getting people home

The objective of the project was to eliminate the barriers above and to implement the ethos of Home First due to recognising the importance and value of people being more likely to improve, adapt and recover in their own homes. This example of a local initiative forms part of our managing transfers of care resource.

View allAdult social care articles

Milton Keynes Council: promoting self care on a super local level

Milton Keynes takes part in the national Self Care Week. But as well as running events around the district, the council and CCG have also run a super local version on one of the most deprived estates in the area. This forms part of our resource on self care.

View allPublic health articles