Case studies

Leicestershire’s school nursing service has set up a text messaging service for secondary school pupils. It has helped the service engage hard-to-reach groups with pupils reporting it makes them feel more comfortable discussing sensitive issues.

Local Cultural Education Partnerships (LCEPs) are an England-wide network of change partnerships. In the North East, Tyne & Wear Archives & Museums drives the LCEP network in its remit as an Arts Council England Bridge organisation.

Nearly three-quarters of people with osteoarthritis report some form of constant pain, which in itself reduces quality of life.

Local Authorities in Somerset needed to contact those residents who were not already covered by the national NHS shielding programme but were nonetheless situationally vulnerable.

Isle of Wight Council took a partnership approach to rightsizing to deliver a project aimed to assist households to rightsize homes to better meet their needs, to help address under occupation and overcrowding.

Healthwatch Kirklees wanted to drive more traffic to Kirklees’ smoke-free website to encourage people to stop smoking before an operation. This case study forms part of our social media strategy resource.

Stoke-on-Trent City Council appointed a Heritage Champion to lead a successful bid for a Heritage Action Zone, which is helping to encourage residents to move back into Longton town centre.

Spelthorne Borough Council identified the need to deliver a mobile app to meet customer expectations, improve channel shift and service delivery.

Derbyshire County Council has been working with local partners to develop and deliver a clear plan for use of the improved Better Care Fund. The approach is helping to maintain capacity across both social work and the independent sector, and supporting system flow and hospital discharges. This example of how local areas are working to implement overall system change forms part of our managing transfers of care resource.

At the onset of the pandemic Barnsley Metropolitan Borough Council wanted to take a proactive approach to support members of its community. The council opted to build a Vulnerability Index.