Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Surrey County Council DMA case study

Surrey County Council’s new Target Operating Model sets out the principle that structures (as a default) should be with six spans and six layers. The Community Protection, Transport & Environment Directorate used the DMA process to support the intelligent application of this principle. 

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Surrey County Council – Facilitating the planting of 1.2 million new trees by 2030

As part of Surrey County Council's climate emergency work, it has committed to facilitate the planting of 1.2 million trees – one for every Surrey resident – by 2030.

Surrey County Council: Actively directing support to those who need it most

Surrey County Council has been utilising the strength of the voluntary, community and faith sector to reach those communities that are most in need of extra support.

Surrey County Council: Crowdsourcing ideas to get started

SCC focused on demonstrating its commitment and starting a conversation with residents on how to achieve its ambitious goals.

Surrey County Council: enhancing care in care homes

In 2014 East Surrey CCG embarked on a project to improve the medical care of residents of nursing and residential homes. This example of a local initiative forms part of our managing transfers of care resource.

Surrey County Council: the benefits of outreach work

Surrey County Council has set up a specialist outreach team to work with the most hardto-reach drinkers.

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Surrey County Council: The Surrey Index

The Surrey Index provides information at various levels of geography: boroughs and districts, ward, Local Community Networks, and Primary Care Networks, super output areas, and also allows a comparison with our statistical neighbours, and includes the most recent data available on a whole host of indicators.

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Surrey firefighters deliver life-saving treatment at Red One emergencies

Firefighters are delivering life-saving treatment at certain Red One emergencies in a collaboration which is transforming the way services are delivered to residents in Surrey and Sussex.

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Surrey Heath Borough Council adopt XMAP Cloud GIS to modernise their mapping services

Surrey Heath has consolidated a mix of old on-premise and other cloud GIS services into a single XMAP Cloud GIS system. The service provides mapping and GIS services for staff, public and contractors. It supports our accelerated agile working agenda whilst also saving the Council licensing costs and implementation costs.

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Surrey interfaith forum

The Surrey Interfaith Forum (SIF) is an important partnership bringing together faith leaders across the county to harness and build on the work that was carried out with partners during the pandemic, supporting the communities of Surrey.

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