Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Tower Hamlets: admission avoidance and discharge service (AADS) and discharge to assess

In September 2016 these separate schemes were merged to form the admission avoidance and discharge service (AADS). This example of a local initiative forms part of our managing transfers of care resource.

Tower Hamlets: Outreach psychotherapy for rough sleepers

The council has taken on a psychotherapist to go out on to the streets and work alongside the borough’s outreach team, helping to turn around the lives of rough sleepers.

View allHomelessness articles

Town centre regeneration | Bedford and Bedfordshire, Transforming Bedford

Region: Central Theme: Regeneration, Integrated Public Services, Housing (in OPE)

View allOne Public Estate articles

Town Centre Regeneration, Revitalising Hatfield Town Centre

Redevelopment of Hatfield town centre to deliver a more purposeful retail, leisure and community service provision including a mixed-use development scheme on council-owned land.

View allOne Public Estate articles

Tracking Nuneaton’s footfall through the COVID-19 pandemic

When Nuneaton and Bedworth Borough Council invested in comprehensive footfall and foot-flow monitoring as a measure of town centre vitality and viability, it was not aware of its usefulness in managing the local response to a global pandemic.

View allEconomic growth articles

Trafford Community Leisure Trust

Strengthening communities through increased female participation in physical activity Creating and developing healthy and sustainable places and communities Summary

Trafford Moving

Trafford Moving is the borough’s physical activity and sport strategy. The strategy aims to address the issue of physical inactivity in Trafford by maximising community assets such as parks and leisure centres, and is a key part of Trafford’s Health and Wellbeing Strategy and Trafford Together.

Transfer of archives as part of a council move

Large-scale transfer of archives from Tower Hamlets Town Hall, the council headquarters since 1993, to Tower Hamlets Local History Library and Archives at Bancroft Road.

Transformation network roundtable: Learnings and opportunities from hybrid working

Coming out of the pandemic many organisations were keen to harness the benefits of hybrid working, but were also acutely aware of the need to ensure workforce wellbeing. This roundtable reflects on the learnings from the past two years and shares insights into how councils are moving forward, adapting their strategies to build resilience in the future and create a place where people can live, work, and study. 

Transforming and digitising the refuse and recycling service

Introducing a communication and tracking system into the council's refuse vehicle fleet for both residential and business collections. Combined with new, enhanced online forms this will optimise collection rounds and provide near real-time information exchange.

View all Digitalisation articles