Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Birmingham City Council: Community Champion Programme and Community Partners

Communication and Engagement Lead (Test and Trace) at Birmingham City Council (BCC), Kulvinder Naga, outlines the council’s Community Champion Programme.

London Borough of Waltham Forest: Vaccine confidence programme

Waltham Forest Council has been working on a vaccine confidence programme, aimed at increasing take-up, particularly amongst its most vulnerable residents.

London Borough of Hackney: Hackney's Black curriculum

How a council developed a curriculum to teach children about Black history and the contribution that Black people have made to Britain.

London Borough of Hackney: Workforce diversity

An example of how a council has sought to increase the progression of ethnically diverse staff within its workforce.

Lewisham: Interactive webinars prove to be an effective way of encouraging vaccine confidence

Lewisham focussed on gathering intelligence about vaccination concerns through a survey sent to residents in January, to help it tailor its messaging and communications.

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Portsmouth City Council: Taking vaccines out to the homeless

The NHS Hampshire and Isle of Wight Covid Vaccination Programme, which incorporates local government public health representation, has set up an inequalities sub-group to its strategic board, which has been looking at those that are a particular risk of not taking up the vaccine. 

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Digital Discharge to Assess

The aims of the SCDIA Digital Discharge to Assess project were to develop a cloud-based case management system that did not depend on a single IT partner or supplier; allow users (with appropriate permissions) to capture, update, track, and report on data about a person’s journey through the Discharge to Assess process; create a ‘single version of the truth’, with a raft of associated patient benefits and service efficiencies.

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Virtual support project – AutonoMe

This collaborative project set out to help people with learning disabilities live more independently, particularly after the Covid pandemic. This was done by developing and implementing virtual support through a provider that guides people through information and learning materials to develop their employability and better manage their mental health and wellbeing.

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Small sites making a big difference to housing delivery

Harrogate council was keen to understand and evaluate the issues and challenges facing delivery of smaller sites across the district. Looking a fresh at how we interact with landowners, promoters and developers.

Better futures for vulnerable people (Somerset Strategic Housing Group)

Frustrated at the rising numbers of vulnerable people struggling to access homes and support that met their needs, the Somerset Strategic Housing Group (SSHG) decided we needed to crack the problem.