Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.
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Building an active and engaged subscriber base

Dudley Metropolitan Borough Council's communications team reviewed existing data across different council departments to grow its subscriber base to over 75,000 residents.

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Health - Establishing health and wellbeing boards case studies - Walsall

In 2012, Walsall Metropolitan Borough Council, through its Health and Wellbeing Board (HWB), created a short development programme. It was intended to bring a greater focus and coherence to the work being undertaken across the borough to improve health and wellbeing and reduce health inequalities. The programme was designed to:

Health - Establishing health and wellbeing boards case studies - County Durham

The council and partners in Durham took an inclusive approach by ensuring that the main NHS providers were included in the decision-making process in order to drive improvements in health and wellbeing and to add value to the current way of working and to ensure a more coordinated patient pathway.

Health - Establishing health and wellbeing boards case studies - Sandwell

The LGA provided leadership support and development for Sandwell Health and Wellbeing Board during May to September 2012. The support identified the following challenges:

Improving satisfaction levels with new email system

Nottinghamshire County Council improved resident satisfaction with council services as a result of implementing a new email system in October 2013.

Case Study - Lakes Estate ‘Healthy Homes’ Research Project

The Open University ‘Healthy Homes' research project was commissioned in 2014 by the Public Health and Regeneration teams in Milton Keynes Council as part of the evaluation of the Lakes Estate refurbishment programme for council owned properties.