Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Support for Children with SEND - The London Borough of Hillingdon

A case study on the support provided by the London Borough of Hillingdon to support children with SEND, and their families, to ensure positive outcomes.

View allChildren and young people articles

Suffolk library service

Suffolk’s library service is provided by an industrial and provident society, with Suffolk County Council’s role as expert commissioner.

Enabling families to play a central role in developing, delivering and accessing support

Herefordshire Council worked to support Leominster community to develop responses for people engaged with adult social care and families facing crisis.

View all Design in the public sector articles

Health visiting and school nursing: Redcar and Cleveland Borough Council

In January 2015, Redcar and Cleveland Borough Council went out to tender for the school nursing service and didn't receive any bidders. Between January and March, they did an options paper and Cabinet decided in March 2015 to transfer the service in-house and propose that they should subsequently explore also bringing health visiting in-house.

South Yorkshire Fire and Rescue Service – Improving employee wellbeing through internal communication

With health and fitness a priority for all firefighters, South Yorkshire Fire and Rescue service wanted to find a way to support their employees to live healthier lives. Corporate communications manager Alex Mills explains how they achieved their objective.

View all Communications support articles

Brent Council – It's Yammertime

Brent Council wanted to free capacity for its internal communications officer to work on more strategic projects, improve the speed of communications across the organisation and improve channels.

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‘Explore York Libraries and Archives Mutual’ – an industrial and provident society with charitable status

Explore is a mutual organisation which runs library services on behalf of the City of York Council.

View all Efficiency and income generation articles

Creativity Works – a local charity using creativity as a catalyst for personal and social development in Bath and North East Somerset

Creativity Works provides self-support groups and peer-led networks to support mental health in Bath and North East Somerset.

Overcoming financial challenges

Aylesbury Vale District Council is looking for ways to grow their way out of financial challenges as part of an integrated programme of service innovation, investment and change, called the New Business Model.

View all Efficiency and income generation articles

Wigan Council – engaging staff in a new vision

Faced with the challenge of engaging employees in a new vision, Wigan Council quite literally took their staff on a journey.

View all Communications support articles