Case studies

Darren Knowd from Durham County Council and Caroline High from Believe Housing explain what 'good work' means to them and what can be done to support it at a local level.

The Gold Line is a dedicated 24/7 telephone service for people who may be in their last year of life and their families and aims to support them to receive the right care, in the right place at the right time. This example of how local areas are working to implement overall system change forms part of our care and health improvement digital and information resource.

Run by Oxford City Council and Oxfordshire County Council, the Go Ultra Low Oxford project is trialling six types of charging infrastructure over 12 months to assess their suitability for on-street charging in residential areas. Case Study provided by the Energy Saving Trust.

Gloucestershire County Council is launching two new projects to target families with children under the age of five in the county’s most disadvantaged areas. 

Summary Gloucestershire County Council has an award-winning, coordinated approach to developing financial capability in young people. Working with a wide range of partners, the council has created a resource entitled ‘The price of parenting'. It aims to help young people understand the real costs of becoming a parent.

Joint contracting arrangements – for care homes, community based and voluntary sector provision – are headed up by the director of integrated commissioning, with lead commissioners incorporating children and maternity, disabilities and older people. This example of a local initiative forms part of our managing transfers of care resource.

Managing transfers of care: an example of how a local area is working to implement system change. Care navigators use their local knowledge of community services and care options available to help individuals and their families make decisions about the best ways to stay independent and safe. This example of a local initiative forms part of our managing transfers of care resource.

Gloucestershire County Council, District/Borough Councils and NHS partners worked on a joint action plan for healthy homes, supporting older people to live well and independently in their existing homes.

A project at Gloucestershire Archives allowing customers to register online for access to the research room and to order documents. This forms part of our Digital Channel Shift Programme.

Gloucestershire County Council, Gloucestershire Clinical Commissioning Group (CCG) and NHS providers are coterminous with One Gloucestershire Integrated Care System (ICS), a second-wave ICS which covers around 635,000 people. This case study forms part of our integrated care systems (ICS) resource.