Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Art UK public sculpture digitisation programme

Art UK’s unprecedented photography and digitisation project has resulted in the UK’s collection of over 14,000 public sculptures and monuments being freely available to view and search online for the first time ever.

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Art power in Mansfield

Mansfield Museum successfully obtained funding from the Esmée Fairbairn Foundation to undertake the Creative Women Together project. This holistic and therapeutic project gives women at risk a special creative experience they can be proud of.

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Armed Forces Covenant Implementation - City of York

The Integrated Referral Model (IRM) identifies benefits of asking the armed forces question to recipients of adult social care.  This provides identification of the armed forces community and provision of data.   It enables financial savings, provides better social outcomes and compliance with the AF Covenant and Care Act.

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Arden and Solihull TCP: a framework for procuring community supported living

Arden and Solihull Transforming Care Partnership (TCP) have developed a commissioning framework for community living for people with a learning disability and/or autism who display behaviour that challenges. This forms part of our adult social care markets and commissioning resource.

Archive staff enable home working: Gloucestershire County Council and Gloucester City Council

Archive staff in Gloucestershire worked quickly, using their specialist professional archive skills to set up a system which enabled the scanning and sending of physical post to staff working from home.

Applying behavioural insights to increase awareness and demand for sheltered housing

This research was used to develop communications to re-frame sheltered housing and to promote residents to ‘downsize’ into smaller properties. These were to be sent to council residents and evaluated using a Randomised Controlled Trial.

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Applying Behavioural Insights to encourage early payment of rent arrears

Councils are constantly seeking to deliver efficiencies and boost income, which makes revenue collection a logical area of focus. At Brent, Social Engine was appointed as our productivity expert, and their expertise was used to design and deliver a randomised control trial (RCT) to test application of behavioural insights to the rent arrears recovery process.

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Applying Behavioural Insights

         

Applying behavioural insight to manage rent arrears

Wealden District Council more than halved the average time between its first letter and contact by redrafting letters sent to tenants with rent arrears,

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