Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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"Community Maker" - building a cohesive community through an arts and culture project in Stoke-on-Trent

Stoke-on-Trent is world-famous for its pottery, and a creative project using clay has helped to build a cohesive community in a newly regenerated part of the city.

'Experience Barnsley' - a museum and archives discovery centre

Effective community engagement has been key to the success of a new museum which celebrates Barnsley’s past, present and future.

'My Cambridge' - a cultural education partnership

‘My Cambridge’ aims to ensure that every young person growing up in and around Cambridge can benefit from its world-class cultural assets.

A mutual delivery model of library services at Devon County Council

Devon County Council has set up an independent staff- and community-owned social enterprise to run the county’s library service.

A new delivery model for Peterborough City Council's library service

In Peterborough, a new delivery model for the city’s library service has reduced its cost by over 20 per cent while increasing public access by 50 per cent.

Efficiency and income generation

Active Tameside manages leisure facilities for Tameside Metropolitan Borough Council

It provides a range of community services with the aim of engaging people in active lifestyles. The trust has been remodelled in recent years, with a shift to co-production and a new outcomes-based agreement.

Appetite, Stoke-on-Trent

The three-year ‘Appetite Stoke’ programme has engaged more people in arts and culture, helping to boost local pride, town centre footfall and perceptions of Stoke-on-Trent. This case study forms part of the Value of culture - regeneration section of our online Culture Hub.

Archive staff enable home working: Gloucestershire County Council and Gloucester City Council

Archive staff in Gloucestershire worked quickly, using their specialist professional archive skills to set up a system which enabled the scanning and sending of physical post to staff working from home.

Arts and cultural commissioning at Kent County Council

The work began in 2012 with a series of events for arts practitioners and health-based commissioners to discuss joint working. This led to a £250,000 investment from the council’s public health and arts services, along with investment partners Artswork and Royal Opera House Bridge, for a pilot commission.

Attracting visitors and building pride of place - Calderdale Council

Calderdale Council works with a range of partners to support cultural activity such as festivals and events, delivering pride in place to local communities and attracting visitors to its market towns.