Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

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Your search returned 123 results

A smarter approach to digital transformation

A partnership of councils are jointly funding a responsive, independent, not-for-profit consultancy, Smarter Digital Services, to help them to achieve their digital ambitions.

View allDigital connectivity articles

13 Jul 2017

Social Housing Connectivity in Leeds

Leeds has a clear ambition to be a hundred per cent digital, where everyone in the city has the opportunity to get online and to develop digital skills and confidence. To measure progress against this ambition, one of the council’s “20 for 2020 Key Indicators” is the percentage of adults in Leeds who have all five basic digital skills.

View allDigital connectivity articles

View all Digitalisation articles

10 Jun 2017

Maldon District Council: Bringing together businesses during the pandemic

Our 'Supporting councils with business engagement' report captured learning from councils' contact with businesses over the course of the pandemic and their plans going forward. One example was Maldon District Council, who brought together local businesses to identify where support was needed and establish networks.

View allEconomic growth articles

03 Feb 2022

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Cost of living hub

Councils and local partners have delivered remarkable services and support to protect their residents against higher costs, targeting help at those facing the most complex challenges. This hub is designed to share best practice and help councils support their residents through this difficult time.

Further local government innovation

Further examples of local government innovation can be found via the Welsh Local Government Association, the Scottish Local Government Innovation Exchange and through COSLA’s (Convention of Scottish Local Authorities’) Excellence Awards website, COSLA’s main database of innovative projects.