Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Your search returned 19 results

Cornwall Council: engaging communities

Having involved communities in previous public-facing campaigns in the past, Cornwall Council was in a strong position to engage residents in the devolution agenda.

Communications support

Govanhill, Glasgow

GoCA was made up of representatives from local community groups in Govanhill and was held accountable for its spend by the local community. The group was supported by Oxfam's UK Poverty Programme in Scotland, which helped facilitate the participatory budgeting process and bridged the perceived gap between public sector workers and GoCA members.

Greater Manchester Combined Authority (GMCA): getting the basics in place

As the first deal to go through in November 2014, Greater Manchester Combined Authority (GMCA) has spent time laying the foundations for devolution and building the groundwork for its communications activity to ensure the authority gets the basics right.

Communications support

Inclusive economies: What inclusive growth means for Sheffield City Region

In Sheffield City Region, the development of the Strategic Economic Plan [SEP] included a clear aim to ensure that it reflected and supported principles of inclusive growth.

Let's Talk Newcastle

Users of the website have to register in order to use the online tools but this is a quick and easy process. The site hosts a range of digital online tools which enable the council to take into account the views of the community it serves.


Lewisham's local assemblies

The London Borough of Lewisham has developed a new local assembly model. It broke new ground in deciding on the model itself. A mayor's commission enabled all political parties to buy in to the new model.

Liverpool City Region Combined Authority / Wirral Metropolitan Borough Council: staff engagement

Wirral Metropolitan Borough Council - one of the six authority members of Liverpool City Region Combined Authority - has kept devolution high on the agenda, updating staff through regular communications from the chief executive.

Communications support

Liverpool City Region: directly engaging with the public to increase awareness of devolution

Liverpool City Region Metro Mayor, Steve Rotheram has been bringing devolution to local residents through direct engagement activities to help inform priorities for the area.

Communications support

North East Combined Authority: putting strong governance in place

Bringing together seven local authorities, one local enterprise partnership and a number of delivery organisations under the umbrella of a single combined authority throws up many challenges. Find out how the Combined Authority overcame these issues to put strong governance in place.

Communications support

North East England Chamber of Commerce: talking devolution to business

The North East England Chamber of Commerce (The Chamber), which represents over 3,000 businesses from all sectors and covers two local enterprise partnership areas, has been working closely with the business community to bring the benefits of devolution to the region.

Communications support