Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

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Your search returned 23 results

Surrey County Council DMA case study

Surrey County Council’s new Target Operating Model sets out the principle that structures (as a default) should be with six spans and six layers. The Community Protection, Transport & Environment Directorate used the DMA process to support the intelligent application of this principle.

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View all Workforce articles

07 Jul 2019

Tameside Metropolitan Borough Council: Workforce development case study

This case study outlines plans and initiatives set out and used by Tameside MBC to grow and develop a workforce that is adept at being responsive to the diverse needs of Tameside residents.

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View all Workforce articles

14 Mar 2024

Warwickshire County Council: Emergenetics pilot offer

Warwickshire County Council’s Corporate Policy Unit participated in the Emergenetics pilot. Read below to find out about the team and their Emergenetics experience.

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20 Dec 2022

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Cost of living hub

Councils and local partners have delivered remarkable services and support to protect their residents against higher costs, targeting help at those facing the most complex challenges. This hub is designed to share best practice and help councils support their residents through this difficult time.

Further local government innovation

Further examples of local government innovation can be found via the Welsh Local Government Association, the Scottish Local Government Innovation Exchange and through COSLA’s (Convention of Scottish Local Authorities’) Excellence Awards website, COSLA’s main database of innovative projects.