Manage benefits

Governance and control is the ability to manage transformation activities in a structured way that creates the conditions for successful delivery. Benefits management is essential to this.


What is benefits management?

The identification, analysis, quantification, planning, tracking and realisation of positive outcomes / benefits that come about because of transformation activity, maximising the value that is delivered.

Essential for:

  • All types of transformation.

Knowledge

  • Knowledge of the benefit management lifecycle.
  • Understanding of how to create a benefit management framework.
  • Knowledge of benefit management tools, templates, and techniques.

Skills

Able to:

  • Implement effective benefit governance.
  • Identify potential benefits.
  • Align benefits to strategy.
  • Profile and baseline benefits, developing metrics and measures.
  • Plan benefit delivery.
  • Track progress.
  • Engage with stakeholders.
  • Manage risks associated with benefits realisation.
  • Impact assesses changes.
  • Communicate effectively verbally and in writing.
  • Collaborate.

Behaviours

  • Adaptable and pragmatic
  • Collaborative
  • Accountable
  • Analytical
  • Empathetic
  • Solution focused
  • Committed to continual learning

Related roles

  • Benefit Manager
  • Benefit Owner
  • Project Manager
  • Programme Manager
  • Portfolio Manager
  • Change Manager
  • Product Owner
  • Workstream Lead
  • Sponsor

Governance and control maturity index

The index attached sets out the typical governance and control characteristics demonstrated by councils at each stage of their transformation maturity.