Case studies

In response to perinatal and infant mental health challenges, Durham County Council's commissioned health visiting service has significantly advanced its care delivery through a skill mix model and the introduction of specialised roles.

This case study explores the challenges faced, the innovative solutions implemented, the impact of these changes and the lessons learned from this journey.

A digital solution designed to assist a two-way conversation between hospital staff and patients to assist discharge. A simple online referral form helps patients put in place the support they need as they prepare to go home from hospital.  The form focuses on eight areas of need, with priority given to discharge dependent services delivered by third sector partners.  A dashboard view enables ward staff to keep up to date with the progress of referrals and third sector partners are able to work together to deliver a more co-ordinated approach to care.

The London Borough of Brent launched a community climate action grant to empower residents to take the lead on tackling the climate emergency.

In Bournemouth, a cluster of suicides linked to the railways led to targeted action by public health, council, transport and community partners. The response included a strong focus on communications, helping to change how the local media reports on suicide and mental health.

The two London boroughs of Camden and Islington have used some of their suicide prevention funding to provide a dedicated psychotherapy service for young adults leaving care. Tailored support is delivered in community settings through a local voluntary sector partner, the Brandon Centre.

Dorset Council has begun a transformation of our recruitment. Our aim was to improve candidate connections, foster inclusivity, embrace technology and use data-driven decision making. This innovative approach has proven to enhance recruitment effectiveness, with measurable results, offering valuable and transferable insights for other local authorities.

Following a non-statutory review, Nottingham City Council has embarked on significant improvement and transformation plans, with the appointment of an improvement and assurance board, but Director of Adult Health and Social Care Sara Storey still wanted to be part of the CQC pilot.

In this case study we hear from Theresa Hodgkinson, Chief Executive, at Ashfield District Council. Working with the LGA, Ashfield utilised the DMA review to develop their organisational structures.

Durham has developed a strong early help and prevention offer. This approach has supported in rebalancing the system, taking pressure out of the social care system with impact being seen sustained outcomes for children and their families and in lower numbers of child in need.