The LGA suggests there are at least eight characteristics of effective community leaders.
1. Listening to and involving local communities – councillors cannot call themselves leaders if they are not in touch with the communities they purport to represent. They need to be in touch with all parts of their community such as parishes and neighbourhoods, and communities of interest, such as young people and minority ethnic communities.
2. Building vision and direction - local communities face a complex and diverse set of problems and challenges. They want to know that all the relevant organisations in their area – public, private, and voluntary – are working together in a common direction. Councillors must work with the whole gamut of local organisations and interests, in shaping a long-term vision for the areas they serve. No single person acting alone can respond effectively to the needs of localities. Effective community leadership involves securing the commitment of partners to delivering a shared vision for their area as well as helping to shape it.
3. Working effectively in partnerships - no single person, acting alone can respond effectively to the needs of localities. Effective community leadership involves securing the commitment of partners to delivering a shared vision for their area as well as helping to shape.
4. Making things happen – community leadership involves more than having a sense of direction. It is also about making things happen on the ground – delivering outcomes for local people. Vision, direction, and effective partnership are only of any use if they deliver actual change on the ground.
5. Standing up for communities – local people want to know that the people they elected to represent them are doing just that. This ‘advocacy’ role can involve speaking out for local people on major issues that impact on the community – such as hospital or factory closures – and acting on behalf of specific groups of individuals.
6. Empowering local communities – community leadership is not about the councillor taking power for him/herself. It is more about creating the environment in which other leadership roles can develop and fostering the development of active citizenship. Councillors have both to lead and stand back at the same time, investing in the growth and development of communities so that they can govern themselves.
7. Accountability to communities – community leadership involves being accountable to local people – through the ballot box and through the development of active on-going relationships with people such as by listening to and being accountable to local communities through citizens’ juries, people’s panels, and area forums.
8. Using community resources effectively – communities, councils and partners have a wide range of resources they can bring to the table. Community leadership is about ensuring these resources are used effectively to meet local priorities. Community leadership is also about delivering the best outcomes for local people and actively seeking new ways to promote the wellbeing of their area.
Hints and tips: Seven behaviours to realise good community leadership
1. Good communications – shift from communication to conversations through adaptable style, facilitation, and feedback
2. Openness – transparency, approachable and open minded
3. Empathetic – listening and hearing, being receptive and responsive
4. Negotiating – ‘holding the space’ conflict resolution, reconciliation, mediation
5. Motivating – encouraging, stimulating confidence
6. Managing expectations – set realistic expectations and meet them
7. Sharing – learning to let go, work with different working agencies and organisations
Guidance
It is the responsibility of councillors and community leaders to listen to and act on people’s views and concerns. While keeping expectations realistic, leaders must be willing to take account of, and fight for their residents.
Challenge 2
(a) What do you believe are your top three leadership behaviours?
(b) How have you recently demonstrated those behaviours? Have you personally led members of your community in resolving a particular issue, challenge, or opportunity?
(c) What area represents your greatest opportunity for growth and development?
How might you improve in this area?
(d) How would you rate your council’s performance at a ward level? – excellent – good – acceptable – poor – non-existent?
(e) Who are the other key community leaders in your ward?
(f) How do/might you use your leadership behaviours to further develop the leadership skills of others?