Publications

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Energising procurement: National energy procurement category strategy

Energy is one of the largest controllable overheads in many council buildings. To insulate councils from wider energy price trends, and to benefit from the huge opportunities presented by new energy technologies and business models, councils must look to gain greater control over this spend. 

Efficiency and income generation
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Polling on resident satisfaction with councils: August 2017

This report outlines the 17th set of results in a series of regular LGA public polls on resident satisfaction with local councils.

Research
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Understanding the views of residents: An introduction to surveys and consultation

Do you know what your residents think about your council? Are they happy with the way you run things and how you keep them informed? Find out how you can run more effective resident satisfaction surveys and consultations with your communities with this new resource.

Research
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Housing our ageing population

Learning from councils meeting the housing need for our ageing population

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Fire and rescue services in England: a guide for police and crime panel members

The LGA has produced the document with Police and Crime Panel members in mind as its primary audience, but we hope it will also be of use to others who have an interest in developing their knowledge of how this essential public service is structured and governed.

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Encouraging innovation in local government procurement

The LGA's wide ranging remit includes procurement policy guidance, best practice and training, led by its National Advisory Group for local government procurement.

Efficiency and income generation
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Councillor workbook: handling complaints for service improvement

Part of your role, as a ward councillor, is to support your residents by directing them to the appropriate complaints channels and resources, and providing representation where appropriate.

Councillor development
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Councillor workbook: chairing skills

Chairing a meeting is one of the windows that local communities have into your council.

Councillor development
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Councillor workbook: influencing skills

Influencing is about understanding yourself and the effect or impact you have on others.

Councillor development
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A country in a jam: tackling congestion in our towns and cities

This report identifies congestion as a serious problem for economic development, quality of life and public health. It also identifies the steps that innovative councils have taken to reduce congestion and its impacts.