Publications

This report tracks sector led-improvement activity undertaken between March and September, 2020, focusing on support provided through our COVID-19 refocused offer.

The Local Government Association (LGA) measures resident satisfaction with councils every three to four months. This report presents the results of the twenty-eighth round of polling conducted in February 2021.

This end of year report provides an overview and summary of highlights from the 2020/21 support programme.

The LGA measures resident satisfaction with councils every three to four months. This report presents the results of the twenty-ninth round of polling conducted in June 2021

Local Government Association (a UK Registered unlimited company). Company Registration No. 11177145.

The LGA measures resident satisfaction with councils every three to four months. This report presents the results of the thirtieth round of polling conducted in October 2021.

The LGA measures resident satisfaction with councils every three to four months. This report presents the results of the thirty-first round of polling conducted in February 2022.

The LGA measures resident satisfaction with councils every three to four months. This report presents the results of the 32nd round of polling conducted in June 2022.

Six key indicators are used to measure residents’ views of their local council. Respondents are also asked to indicate their level of satisfaction with nine council services. Other questions focus on perceptions of safety, trust in politicians and government, and media coverage of councils. Additional questions are occasionally asked.