Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Environment and housing - Housing - Meeting the housing challenge - international examples

The LGA and English councils can learn a lot from international experience and innovation on meeting today's housing challenges. Following a request from the LGA's People and Places Board we have drawn together a collection of international housing examples from Europe and across the world. 

Early intervention for those in need of additional support

Cheshire West and Chester Council's integrated Early Support model aims to identify those in need of support, reducing demand on acute services.

View all Demand management articles

New Forest District Council: providing affordable housing through a core strategy

The Council recognises that there is a very high need for affordable housing in the Plan Area.

View allHousing and planning articles

Using mobile technology to increase efficiency

Bristol City Council built an online reporting system and provided officers with tablets allowing them to do their work without having to visit an office.

View all Demand management articles

Applying behavioural insight to manage rent arrears

Wealden District Council more than halved the average time between its first letter and contact by redrafting letters sent to tenants with rent arrears,

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Essex Partnership Public Service Reform Portfolio

The project identified a number of potential sites suitable for housing development.

View allHousing and planning articles
View allLand for housing articles

Ealing: helping residents self-serve

Ealing Council used behavioural insights to empower families likely to become homeless to look for a new home themselves.

View all Efficiency and income generation articles

Improving the life chances of offenders

The London Borough of Lewisham used client journey mapping tools to reduce crime by repeat offenders, while improving life chances for this group.

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Rugby Borough Council: Working with partners to accelerate development

Rugby has a commitment to delivery of 10,800 houses between 2006 and 2026.

View allHousing and planning articles