Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Durham County Council: Linking families into Healthy Start and other support

Healthy Start is a national scheme which helps young families and those pregnant on low incomes to access nutritious food, milk and vitamins. Figures are published on its take-up at local authority level, with one of the best rates of take-up being County Durham. In February 2023 the England average uptake was 63.5 per cent, while the figure for County Durham was 73 per cent.

Durham’s strong early help offer; rebalancing the system

Durham has developed a strong early help and prevention offer. This approach has supported in rebalancing the system, taking pressure out of the social care system with impact being seen sustained outcomes for children and their families and in lower numbers of child in need.

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Reporting abuse and establishing productive relationships with the police

Durham Council and the local police work collaboratively together to protect councillors from abuse and harassment.

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Cross-organisational working group on councillor safety and "one stop shop" model of support

Hounslow Council have set up a cross-organisational working group with expert representatives to help identify emerging issues and gaps in support and develop solutions that will help to prevent and deal with these issues when they arise.

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Supporting councillors through closer working with the police

North Lincolnshire Council has established a robust and effective relationship with the police. The police have nominated a senior officer to help the Monitoring Officer deal with incidents of abuse, harassment, and intimidation.

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Collaboration with police and political parties to embed safety in daily activities

Kirklees Council took a practical approach to dealing with abuse and intimidation of candidates and councillors focusing on engaging more with the police on these issues.

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Supporting councillors to use social media safely

Durham Council has developed a comprehensive social media toolkit that guides councillors on social media use.

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Northumberland County Council: Heart of Blyth

This case study forms part of Shaping Places for Healthier Lives, a grant programme funding five council-led partnerships across England to build places that support good health for all. The programme is funded by the Health Foundation, delivered in partnership with the Local Government Association, and supported in delivery and learning by the Design Council and Cordis Bright/PPL. 

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