Case studies

An example of how a council worked with partners to raise the awareness of Black history and lived experiences in its area.

As the second biggest city in the country, Birmingham City Council's Corporate Director for Adult Social Care Professor Graeme Betts thought it would be the perfect testing ground for the new Care Quality Commission (CQC) assurance process.

Multisystemic Therapy (MST) is a well-established and well evidenced approach for emotional and behavioural disorders. MST is an intensive family and community based intervention for young people aged 11-17 years.

Birmingham's Climate Change Adaptation Partnership is putting health inequalities at the heart of its strategy. It's offering a range of tools and approaches to identify which communities will need most help to adapt to the effects of climate change.

This project looked to build upon the success of the council’s internal data matching by developing analytical tests that can run against all of the council’s systems to detect potentially erroneous or suspicious transactions.

School admissions offer days are among the busiest for the council, with almost 3000 calls received on one day in 2016. With only 18 contact centre staff to answer them, Birmingham City Council needed new ways to provide information to parents.

Communication and Engagement Lead (Test and Trace) at Birmingham City Council (BCC), Kulvinder Naga, outlines the council’s Community Champion Programme.

‘Be Bold, Be Birmingham’ was the memorable strapline that Birmingham City Council developed to promote its ‘2022 Commonwealth Games Proud Host City’ narrative. This case study explores how the council worked with this theme to promote civic pride and engage with all communities across the city.

This case study forms part of the publication, Bespoke support for people with learning disabilities and autistic people, an evaluation on the impact consequence for local authorities and councils of delivering bespoke support to autistic people and people with a learning disability, including people who have been detained under the Mental Health Act (or at risk of being detained).

The public health team serving Central Bedfordshire, Bedford Borough and Milton Keynes has set up flexible COVID-19 team that has moved seamlessly from local contact tracing to encouraging local residents to get vaccinated against COVID-19.