Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Southampton: managing delayed discharges digitally

The Trust decided to implement an electronic system to find a better way of managing complex discharges in 2013. This was developed in APEX, a low-code development platform that enables an organisation to build scalable and secure apps. This example of a local initiative forms part of our managing transfers of care resource.

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Southend Borough Council: providing a coordinated approach

Southend Council has created a new steering group to coordinate the fight against county lines, ensuring the two safeguarding boards, community safety partnership and health and wellbeing board (HWB) are working together. It has already led to a public awareness campaign being run and other projects are now in the pipeline. This case study is an example of how councils are tackling youth violence.

View allChildren and young people articles

Southend-on-Sea Borough Council: Improving outcomes for 18-25s

Rubicon Regeneration were commissioned as part of the LGA’s Economic Growth Advisers programme to support Southend-on-Sea Borough Council to improve outcomes for 18-25s in Southend-on-Sea.

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Southend: Helping to reduce teenage conception rates

Southend City Council is refreshing its approach to teenage pregnancy with a host of new initiatives to help prevent conceptions and the impact on health inequalities that comes with it.

Southwark Council: Through Her Eyes campaign

Through Her Eyes is Southwark Council’s campaign tackling misogyny. Centred on a highly impactful video, the campaign encourages men and boys to challenge their own attitudes and behaviour, and that of others. This was distilled into the one key campaign message - 'see it, stop it'.

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Southwest: Creating a sex positive PrEP message for wider populations

Councils in the south west started looking at ways of increasing equity of access of PrEP in other groups to address this in late 2021.

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Speech, Language and Communication Needs (SLCN) support for children in the Early Years

Ensuring children and families have access to support to enhance SLC development when a concern is raised is important. However, access to therapy services in Torbay is currently lengthy for families. Early timely support can enable children to ‘catch up’ with peers. A pathway of support has therefore been developed alongside Early Years Settings, Health Visitors and Children’s Centres.

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View allEarly Years articles

Spot the grot campaign

In Cumbria, Allerdale Borough Council used a QR code to enable customers to report fly tipping and dog fouling.

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St Helens Borough Council: Start Well Wheel

The Start Well Wheel is a tool for parents/carers to track all appointments and key milestones in their child’s life.

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Staffordshire County Council: Helping communities to help themselves

Staffordshire County Council recognises the need for new relationships with citizens and communities to deliver its vision of a connected Staffordshire. To help achieve this, the council is seeking new approaches to shaping customer demand and developing community capacity through using digital solutions and taking a more commercial outlook.

View all Communications support articles