Case studies

With agencies across Sefton recognising the need to involve the public on key issues, it was important to find a way to coordinate and consolidate the work.

A comprehensive efficiency review of waste services in North Lincolnshire.

Digital technology can provide huge advantages to businesses in town centres and other places if take-up and future opportunities can be properly understood. The Digital High Street Project aims to help place managers understand and improve the ways that local consumer-facing business are adopting digital technologies. 

Rother District Council (RDC) wished to increase the take-up of payment by annual direct debit for the garden waste collection in order to reduce processing and chasing costs. This was specifically to reduce the number of cheques being received, as is the most costly method of payment for the council. This case study forms part of our productivity experts resource.

In July 2017 the London Borough of Islington was hit by a Distributed Denial of Service (DDos) cyber-attack targeted at the council’s online portal for citizens called ‘My e-account’, a part of the website which allows residents to manage their services and payments through a personal online account.

This project was undertaken on behalf of a partnership of local authorities led by Teignbridge District Council and including the other Greater Exeter Strategic Partnership authorities.

The council welcomes and supports a vibrant student community within the district, but is also keen to see adequate housing provision for younger single people and couples who may not be students but still need housing.

Middlesbrough Council and NHS England Cumbria and the North East have launched a joint programme “Starting Well” to develop closer links between dental team members and the wider health and social care workforce to increase uptake of both school and dental practice prevention programmes to prevent dental decay in our youngest children.

Read about how Hackney Council is using design skills to better support tenants living in private rented accommodation.

The focus of the programme was to look at ways to generate income from two internally conceived and developed digital solutions.