Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Durham County Council: Home working energy usage project

Over the past year there has been considerable media speculation as to the carbon impacts of enforced homeworking. Has working from home helped to reduce carbon emissions? The home working energy usage project sought to take advantage of the enforced homeworking that became essential for most non-frontline staff at Durham County Council and Durham University to explore the empirical truth.

Reduce the dumping of waste bags, recycling items and bulky items on the streets of Westminster

From June 2021 – August 2021, the City of Westminster undertook a behavioural insights trial to test ways of reducing the dumping of waste bags and bulky items. Two new bin designs were tested. One design used, “biophilia”, which involves exposing people to images of nature to prime them to be more pro social. The other added “affect” to the bins by using playfully designed characters.

London Borough of Lambeth and London Southbank University: Retrofit Skills

Research was conducted by London Southbank University (LSBU) in partnership with Lambeth Council to understand the local retrofit supply chain and workforce in the two main retrofit channels: Public-Procured and Private-Purchased. The recommendations and outputs include a list of the roles and skills needed to 2030 and 2050, a stakeholder map of employers and supply chain, and what the council and other stakeholders should do to address gaps and barriers and optimise local benefits from the delivery of net zero retrofits.

Cambridgeshire County Council and University College London: Procurement tools to measure and reduce carbon emissions

Delivery of net zero requires significant systemic change in the ways in which local authorities procure the goods and services they rely on. This project works to produce two tools to aid in scope 3 emissions reductions. Together these provide a standardised, transparent mechanism to measure emissions, along with a trajectory for best practice to effectively communicate the Council’s ambitions to its suppliers.

Cornwall Council and the University of Exeter: Climate Change and Health Adaptation Tool

The Climate Change and Health Tool is an evidence-based resource to support public sector institutions, initially in Cornwall, but with the hope that it can be rolled out nationwide. The model will provide evidence for decision-makers to focus beyond short-term outcomes and understand the potential implications of climate change mitigation and adaptation on health and the subsequent impacts across a broad range of sectors and services.

Positive partnering with Community Foundation for Surrey

Surrey County Council has worked in creative and proactive ways to develop a strong partnership with the Community Foundation for Surrey (CFS) to ensure resources are used in the best way, duplication is avoided, respective strengths are utilised and ultimately benefits for Surrey’s communities are maximised.

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City of York Council: Zero Carbon Homes Programme

A new build housing programme with all homes built to Passivhaus certification, ensuring high thermal efficiency. In addition, all schemes are low parking developments with a focus on cycling and walking with car free streets.

Applying behavioural insights to increase awareness and demand for sheltered housing

This research was used to develop communications to re-frame sheltered housing and to promote residents to ‘downsize’ into smaller properties. These were to be sent to council residents and evaluated using a Randomised Controlled Trial.

View allHousing and planning articles

City of Bradford Metropolitan District Council: ‘Virtual Bradford’ – an open digital twin for the City of Bradford

Digital twins are an excellent tool that can be used to create what-if scenarios and enable data-driven decision making, which will be explored by the Council and others.

Cheshire West and Chester Council: Enhancing health, tackling climate change

Cheshire’s Natural Health Service uses the best of the county’s green space assets to help tackle recognised local health inequalities. This initiative builds on the growing body of evidence that activities in the natural environment can have a significant impact on keeping people healthy.