Case studies

The health and care system in Warwickshire has maintained, and strengthened, its ‘discharge to assess’ model through the COVID-19 period by remaining aligned to its core principle of maintaining a person centred Home First approach.

Leicestershire County Council is committed to becoming carbon neutral by 2030. The Council set up the Midlands Energy Performance Contract and appointed Veolia as delivery partner to deliver energy and carbon savings projects: roof solar PV installations, solar carports, LED lighting, controls upgrades, battery storage, EV charging

Running a virtual workshop using MS Teams

The Royal Borough of Kingston is committed to increasing the use of participatory democracy to develop responses to difficult issues. As a result, the council held our first Citizens’ Assembly, asking residents “how do we collectively improve air quality in Kingston?”.

As part of a transformation project, the council set about exploring ways in which it could operate regulatory activity more effectively and efficiently. This case study forms part of the productivity experts resource.

A stand-alone Recovery Hub has been established as part of Sutton’s substance misuse service. It is situated away from the main treatment clinic giving clients a sense of progress and achievement when they get there, while providing them with the on-going support they need to stay alcohol-free.

With the help of Mind, Oxford City Council set about improving rates of sickness absence related to stress and anxiety by better equipping line mangers and staff to understand and talk about mental health issues at work.

With the seven-day working strategy, Hertfordshire aimed to improve the flow from the acute into the community, ensuring discharges are not delayed over the weekend while service users wait for a package of care due to processes outside of the Monday to Friday norm. This example of a local initiative forms part of our managing transfers of care resource.

This case study shows the excellent work that public health in local government is doing to commission for quality and best value across all areas.

During September-December 2018 we conducted a randomised controlled trial (RCT) with 705 Worcestershire County Council (WCC) domiciliary care users to reduce the number of unpaid service invoices and increase the number of people who sign-up to direct debit. We tested two behaviourally optimised conditions against the control across the Invoice, Reminder 1 and Reminder 2 phases. Relative to the control, our test letters significantly increased: direct debit sign ups by 61% (P<.10), people paying their invoice via the WCC website and automated telephone line by 33% (P<.10), and people calling the helpline by 36% (P<.20).