Case studies

Redesigning the taxi licensing service for delivery online. Users will be able to access licence holder records through the MyCalderdale customer account. This forms part of our Digital Channel Shift Programme.

The Housing Advisers Programme provided the council of the Isles of Scilly with funding for consultancy support to aid in unlocking delivery of affordable and key worker housing on the islands.

Following extensive scoping work for a locality working model for services delivered to children and families, Cheshire East appointed a skilled Change Manager from the LGA Productivity Experts Programme to co-design the model. This case study forms part of our productivity experts resource.

This case study relates to support provided for a review of the Waste and Zones Services at Colchester Borough Council.This case study forms part of our productivity experts resource.

Torbay Council wishes to influence the size and shape of its residential care home market for older people, desiring an expansion of alternatives to residential care in the future. The remaining care homes will provide more specialist services for people with complex needs and dementia. The project developed a multidimensional analysis to provide a view about the quality and viability of providers required in the future, to inform a market strategy for Torbay. This case study forms part of our productivity experts resource.

In the 2017/18 financial year, North East Lincolnshire Council followed the national trend of low fostering recruitment. In this year, our council approved just four foster carers. Using insights gathered with the public we were able to identify barriers and misconceptions that may be stopping individuals from pursuing fostering as a career and then tailor our messages around these findings.

Having secured the LGA Productivity Experts programme funding the council commissioned a review of the Community Link Service. This case study forms part of our productivity experts resource.

In Brighton a specialist teenage midwife is funded to work with young mothers. The midwife is able to see her clients more regularly than normal, providing valuable support that benefits this group during their pregnancy.

Family nurses have been using their skills to train up the wider workforce in support of young parents and families. So far over 100 staff, including health visitors, school nurses and early years workers, have been supported. This case study is an example of the work that councils are doing to support young parents.

Cornwall Council has commissioned a service to work with all young parents. For those with the most complex needs, such as those with a history of domestic abuse and child protection issues, there is a range of bespoke support available. This case study is an example of the work that councils are doing to support young parents.