Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Bath & North East Somerset Council: A partnership approach to food insecurity

Bath & North East Somerset is a small unitary district with just over 196,000 residents. Rising demand for support such as food banks and debt advice has shown that local people are being affected by the cost of living. The council has taken the approach to work with local trusted organisations to engage with people who have experience of food insecurity.

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Surrey County Council: Actively directing support to those who need it most

Surrey County Council has been utilising the strength of the voluntary, community and faith sector to reach those communities that are most in need of extra support.

Engaging black and Asian and multi-ethnic communities

In 2020 the south London boroughs of Lambeth, Southwark and Lewisham sought to tackle the inequalities faced by black, Asian and Latin American people by commissioning a sexual health promotion service to work with these communities.

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Bristol: Using vending machines to engage under-served groups

Vending machines offering free sexual health tests are offering alternative way to access HIV and STI testing kits in an effort to reach groups who may traditionally face stigma accessing these services.

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London Bi-Borough: digital disruption and transformation in SEND services

The Royal Borough of Kensington and Chelsea, and Westminster City Council, known as London’s Bi-Borough, adopted a collaborative approach to drive transformation in 2018 with the ambition of being the number one SEND service in the country; a target which has been accomplished.

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Hertfordshire County Council: Budget scrutiny and budgetary constraints

At the budget scrutiny, a task and finish group approach is adopted. Each portfolio is scrutinised by a small group of members over a dedicated period, providing opportunity for focused challenge and questioning.

Camden and Islington’s stop smoking service

Camden and Islington aim to provide a high quality, accessible, evidence-based, outcome-focused and cost-effective stop smoking service to all smokers or tobacco users who live, work, study or have a GP in the two boroughs

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Tackling inequalities in Coventry by supporting smokers to quit

Since 2018, Coventry City Council has commissioned an integrated lifestyle service for adults offering support for smoking, weight management, physical inactivity and non-dependent alcohol misuse.

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Local and regional action to tackle the harms of smoking in County Durham

Durham County Council and the Tobacco Control Alliance seek to support local smokers to quit while also promoting the conditions that incentivise quitting and prevent smoking uptake.

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Sustaining the smoking quit rate: the Essex Wellbeing Service

The Essex Wellbeing Service offers eight weeks of behavioural support in person, by video, or over the phone to any smoker over the age of 12 who lives in the county.

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