Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.
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Durham County Council combines datasets using the UPRN to assist vulnerable residents

With the onset of COVID-19, Durham County Council needed to identify vulnerable individuals in the area and target them with specific assistance services.

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Dundee Council: Mitigating climate change risk

In March 2018, Dundee City Council signed the Global Covenant of Mayors for Climate and Energy, committing the Dundee Partnership to develop a Climate Action Plan within two years to reduce city-wide carbon emissions by 40% by 2030.

Dudley: helping teenage mothers quit smoking

The Family Nurse Partnership service has revamped its approach to smoking cessation by giving staff extra training and testing kits to improve the support they offer pregnant women. It seems to be working – twice as many are giving up by 36 weeks than were previously. This case study is an example of the work that councils are doing to support young parents.

View allChildren and young people articles

Dudley Metropolitan Borough Council: new ways of working with communities

Dudley is a predominantly urban borough in the West Midlands, with five main towns interspersed with smaller towns and urban villages. It has a population of around 313,000 people, and a mix of affluent and disadvantaged areas. Nearly a quarter of the population live in areas that are in the 20 per cent most deprived in England.

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Dudley Council – See me hear me child sexual exploitation awareness campaign

Highlighting the dangers of child sexual exploitation (CSE) is an important priority for councils and their partners throughout the country.

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Driving self-service in revenues and benefits

A project to introduce, promote and expand an online portal for businesses, residents and landlords to view at a variety of revenues and benefits information.

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Driving improvements in children's services

North Yorkshire County Council adopted a whole-service approach which has three key elements

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Driving improvement in tackling child sexual exploitation - case studies

A compilation of several local authority case studies.

View allChild exploitation articles

Dreamland and Turner Contemporary, Margate

Thanet District Council responded to active community campaigns to restore and develop major cultural and visitor attractions in Margate. This case study forms part of the Value of culture - regeneration section of our online Culture Hub.

Dorset Local Resilience Forum

When a major incident occurs, for example a flood or a terrorist attack, a range of public and private sector organisations in the location affected, must work together in order to protect human life, support the continuity of everyday activity, restore disrupted services and uphold the rule of law.

View all Digitalisation articles