Case studies

We commissioned consultants to consider approaches to improve the private rented sector, undertake research and best practice from other councils and from this propose a number of options to help the team address poor management and disrepair in the private rented sector.

The scope of this project was to understand changes in design quality beyond the grant of either full or outline planning permission and to strengthen the role of local planning authorities in securing higher quality in the final build out of development schemes.

The London Borough of Lewisham used client journey mapping tools to reduce crime by repeat offenders, while improving life chances for this group.

From August 2019 – May 2021, the London Borough of Hounslow and Ogilvy Consulting’s Behavioural Science Practice collaborated on a rigorous behavioural insights trial to effectively test ways to increase recycling in high-rise properties.

  Making the process of applying for disabled adaptations easier and getting the adaptation works carried out more efficiently.  

Redbridge Council faced an increasing demand for temporary housing. People evicted from the private rented sector were spending longer and longer homeless in B&B accommodation. Find out how the team reduced the number of families living in high-cost B&Bs to zero in just eight months.

Buckinghamshire County Council’s Business Intelligence, Insight and Improvement team have worked collaboratively with the council’s SEND service to develop a complex predictive model to forecast demand and cost

Embedding green and low carbon techniques in the local construction curriculum.

Preventing dehydration in care homes for older people is a pressing concern for the social care sector, as it can lead to unnecessary hospital admissions and functional decline for residents.

Hampshire County Council has adopted a new targeted approach to improving recycling behaviours. Aiming to wake people up from their recycling habits, a combination of digital and offline tactics were delivered across three pilots, including a pledge tool, bin wraps and volunteer outreach. Digital click-through rates reached six per cent, and the majority surveyed reported changing their recycling behaviours as a result of what they had seen. Additionally, contamination fell by four per cent in one pilot.