Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Supporting Chief Executives in NOC Change of Control Councils - Stroud

Since its creation in 1974, council control has changed a number of times, with majority control interspersed with NOC.

Supporting councillors through closer working with the police

North Lincolnshire Council has established a robust and effective relationship with the police. The police have nominated a senior officer to help the Monitoring Officer deal with incidents of abuse, harassment, and intimidation.

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Supporting councillors to use social media safely

Durham Council has developed a comprehensive social media toolkit that guides councillors on social media use.

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Supporting girls into football: London Borough of Enfield

Hiring a Girls Football Partnership Manager to engage schools into partnership by attending leagues, competitions and events has had a positive impact on getting more girls playing football in Enfield.

Supporting housing and growth: Case study guide

This collection of case studies highlights how councils are taking action to unlock growth and get housing developments moving

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Supporting Lives, Connecting Communities

Suffolk County Council is changing attitudes, cultures and behaviours to social care through its ‘Supporting Lives Connecting Communities' programme.

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Supporting modern slavery victims through homelessness services at Westminster City Council

This protocol is backed up by the development of a multi-agency case conference (MACC) approach to supporting victims of modern slavery identified through homelessness services. Last year, the approach was supplemented through the creation of a dedicated navigator post, based in The Passage, to support victims.

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Supporting older adults with complex and multiple needs

Cambridgeshire County Council has changed the culture of its service delivery to co-create services.

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Supporting Residents in temporary accommodation

East Sussex County Council worked over three months, across the council and partners, prototyping a new multidisciplinary outreach operations team. They provided intensive support to residents in temporary accommodation to enable them to live more independently.

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Supporting residents with live web chat

Southampton City Council is developing its website to fully tap the local population's capacity for online self-service.

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