Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Gloucestershire: Money management for young people

Summary Gloucestershire County Council has an award-winning, coordinated approach to developing financial capability in young people. Working with a wide range of partners, the council has created a resource entitled ‘The price of parenting'. It aims to help young people understand the real costs of becoming a parent.

Gloucestershire: Providing extra support to young families

Gloucestershire County Council is launching two new projects to target families with children under the age of five in the county’s most disadvantaged areas. 

Go Ultra Low Oxford

Run by Oxford City Council and Oxfordshire County Council, the Go Ultra Low Oxford project is trialling six types of charging infrastructure over 12 months to assess their suitability for on-street charging in residential areas. Case Study provided by the Energy Saving Trust.

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Gold Line, Bradford

The Gold Line is a dedicated 24/7 telephone service for people who may be in their last year of life and their families and aims to support them to receive the right care, in the right place at the right time. This example of how local areas are working to implement overall system change forms part of our care and health improvement digital and information resource.

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Good work case study: County Durham

Darren Knowd from Durham County Council and Caroline High from Believe Housing explain what 'good work' means to them and what can be done to support it at a local level.

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Good work case study: Greater Manchester

Ravi Badat from Greater Manchester Combined Authority and Chris Smallwood from Anchor Removals explain what 'good work' means to them and what can be done to support it at a local level.

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Good work case study: Lambeth

Brodie Turner and Ruth Hitchings from Lambeth Council and Elle Moss from Drew + Rose explain what 'good work' means to them and what can be done to support it at a local level.

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Good work case study: North of Tyne

Caroline Preston from North of Tyne Combined Authority and Holly Shiel-Redfern from Explain Market Research discuss what 'good work' means to them and what can be done to support it at a local level.

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Gorton, Manchester: Improving public service delivery through co-location and integration

The Gorton Hub provides a one-stop-shop for residents to access a range of health and social care services, employment support and more.

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GOV.UK Notify for council tax reminders

Developing a service where council tax customers can opt-in to a service that sends an SMS alert when payment is due or they have an appointment. These alerts contain a link to an online account where customers can manage their bills. This forms part of our Digital Channel Shift Programme.

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