Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Implementing an external funding strategy

Led by a bid writing expert, this project reviewed Warwick District Council's approach to how it identifies and applies for external funding. This case study forms part of our productivity experts resource.

View all Efficiency and income generation articles

Improving Hampshire’s recycling using behavioural insights

Hampshire County Council has adopted a new targeted approach to improving recycling behaviours. Aiming to wake people up from their recycling habits, a combination of digital and offline tactics were delivered across three pilots, including a pledge tool, bin wraps and volunteer outreach. Digital click-through rates reached six per cent, and the majority surveyed reported changing their recycling behaviours as a result of what they had seen. Additionally, contamination fell by four per cent in one pilot.

View all Efficiency and income generation articles

Improving our service for children with Special Educational Needs and Disabilities (SEND) and predicting future demand

Buckinghamshire County Council’s Business Intelligence, Insight and Improvement team have worked collaboratively with the council’s SEND service to develop a complex predictive model to forecast demand and cost

View allChildren and young people articles

Improving recycling in high-rise properties across Hounslow

From August 2019 – May 2021, the London Borough of Hounslow and Ogilvy Consulting’s Behavioural Science Practice collaborated on a rigorous behavioural insights trial to effectively test ways to increase recycling in high-rise properties.

Improving the private rented sector: Bristol City Council

The private rented sector has grown considerably over the last two decades and following a stock modelling survey undertaken by the Building Research Establishment, accounts for approximately 29 per cent of the stock (over 58,000 properties).

Improving the private rented sector: Coventry City Council

The current housing and homelessness strategy (2019-2024) has as one its four core themes ‘improving the use of existing homes’.

Improving the private rented sector: Greater Manchester Combined Authority

Greater Manchester Combined Authority is committed to drive up standards in the private rented sector and make a positive difference to the lives of tenants and landlords.

Improving the private rented sector: Hull City Council

Hull has a large private rented sector with concentrations of up to 80 per cent of the stock on some streets being in that tenure.

Improving the private rented sector: London Borough of Tower Hamlets

The private rented sector is the major tenure in the borough with over 40 per cent of households (53,000 households). It has more than doubled since 2003.

Improving the private rented sector: Stoke-on-Trent City Council

Stoke-on-Trent council is highly ambitious and says in its housing strategy that it sees itself as a facilitator of change.