Case studies

Colchester Borough Council has utilised its own CCTV network to deploy a fibre broadband network across its city centre for less than 10% of the cost of installing it from scratch.

Suffolk’s library service is provided by an industrial and provident society, with Suffolk County Council’s role as expert commissioner.

Heritage has a high profile in Leicester: the city council has a ‘heritage champion’ and local residents have been involved in compiling a list of important landmarks.

In 2013, Bradford Libraries commissioned a review of its library service. This was a major piece of work and involved considerable consultation with library users and non-users and other stakeholders.

Create Gloucestershire is a consortium of arts and cultural organisations and individuals working together to make arts ‘everyday’ for local people.

Staffordshire County Council recognises the need for new relationships with citizens and communities to deliver its vision of a connected Staffordshire. To help achieve this, the council is seeking new approaches to shaping customer demand and developing community capacity through using digital solutions and taking a more commercial outlook.

Junior Fire Fit is an innovative Sportivate project which has multiple benefits, combining fire education and the promotion of healthy living and fitness.

A partnership of councils are jointly funding a responsive, independent, not-for-profit consultancy, Smarter Digital Services, to help them to achieve their digital ambitions.

The Quality Assurance Framework sets out the approach that Herefordshire Council takes to ensuring local care and support services provide what individual residents need.

Dacorum Borough Council moved its Council Tax registration process from paper-based to online, and in the process used behavioural insights to redesign the layout and wording of the applications.