Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Digital Connectivity Programme - Creating a digital manager role within a district council

The Local Government Association’s Digital Connectivity Programme awarded funding to South Hams District Council and West Devon Borough Council to create a new post for a ‘Community Digital Connectivity Manager’ to work with communities to assist with digital connectivity issues.

Digital Discharge to Assess

The aims of the SCDIA Digital Discharge to Assess project were to develop a cloud-based case management system that did not depend on a single IT partner or supplier; allow users (with appropriate permissions) to capture, update, track, and report on data about a person’s journey through the Discharge to Assess process; create a ‘single version of the truth’, with a raft of associated patient benefits and service efficiencies.

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Digital service transformation and partnership - Staffordshire County Council

Staffordshire has taken a partnership approach with the eight district councils to identify gaps in government support and local needs and priorities.

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Digital Solutions for Family Hubs and Start for Life: Learnings from Barnsley

As part of the Family Hubs and Start for Life programme, local authorities are shaping enhanced services delivered through transformed hubs to ensure all families can access the support they need and improve health and education outcomes.

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Digital Solutions for Family Hubs and Start for Life: Learnings from Cornwall

As part of the Family Hubs and Start for Life programme, local authorities are shaping enhanced services delivered through transformed hubs to ensure all families can access the support they need and improve health and education outcomes.

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Digital Solutions for Family Hubs and Start for Life: Learnings from Coventry

As part of the Family Hubs and Start for Life programme, local authorities are shaping enhanced services delivered through transformed hubs to ensure all families can access the support they need and improve health and education outcomes.

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View allEarly Years articles

Digitising the collection of Bristol Culture, the city council's art and culture service

Bristol’s museums and galleries have a combined collection of more than two million items. When the council began its three-year digitisation programme, 95 per cent of them were not yet fully catalogued or photographed.

Digitising the service offer and supporting people to in-demand jobs - Halton Borough Council

HBC has been able to build on their longstanding partnerships with employers including housing associations and major corporations to continue to offer joint job training and employability programmes during the pandemic.

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Doncaster Council: Shaping Stainforth

This case study forms part of Shaping Places for Healthier Lives, a grant programme funding five council-led partnerships across England to build places that support good health for all. The programme is funded by the Health Foundation, delivered in partnership with the Local Government Association, and supported in delivery and learning by the Design Council and Cordis Bright/PPL. 

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Doncaster: managing a cyber attack

In April 2017 Doncaster Council was hit by a cyber-attack. This case study provides a summary of events and how the organisation successfully managed the incident.

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