Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Wirral: care home teletriage service

Wirral has a large number of care homes and had a significant number of non-elective admissions from care home residents. It was a priority to ensure that care was provided in the patient’s place of residence wherever possible, as a non-elective admission can have a detrimental effect on frail older people. This example of a local initiative forms part of our managing transfers of care resource.

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Winter Windows - Lancashire County Council

Artistic creations

Wiltshire: Supporting the employability and skills of young people

In Wiltshire the council has provided targeted support to those most at risk, setting up a dedicated team to work with young people not in education, employment or training.

Wiltshire & Swindon History Centre: Rooted in History

The Wiltshire & Swindon History Centre worked with ‘Rooted’, a Charitable Incorporated Organisation (CIO), who created a community garden within the grounds of the centre.

Wigan Health and Wellbeing Board

Wigan is one of 10 local authorities in Greater Manchester Health and Social Care Partnership. Local integration is taking place in the context of the locality plan ‘Further, Faster’ and ‘The Deal 2030’, Wigan’s ambitious plan for the borough.

Wigan Council: Developing a positive marketing campaign and streamlining recruitment processes

This case study forms part of the publication, 'What good looks like: values-based recruitment in adult social care.'

Wigan Council using firefighters to be ‘health champions’

Firefighters in Wigan have become ‘health champions’ in their local community. Thanks to specialist training they are able to use their contact with residents to promote healthy messages, give advice and signpost people to help. In total, they work with 20 different agencies.

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Wigan Borough Council's integrated health and wellbeing offer to tackle childhood obesity

Wigan commissions leisure services to provide an integrated health and wellbeing offering which makes full use of the community assets that families trust most - schools and Start Well Family Centres - as well as providing weight management services for children and young people.

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Where next for homelessness? - Southend-on-Sea Borough Council

On 23 March the Government issued a directive to all councils to temporarily house all rough sleepers during the pandemic to keep them safe. Southend-on-Sea Borough Council placed 89 rough sleepers in hotel and B&B accommodation in just two days and housed a total of 138 across the entire period of lockdown.

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Westminster: Psychological in-reach support into hostels

Rough sleepers are offered one-to-one psychological help in the London borough under an initiative that has also seen frontline professionals given training in supporting their clients.

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